Our customers have the right to return products within 14 calendar days from the date of delivery. A basic condition is that the product has not been worn, damaged, or used and is in the same condition as received, meaning the packaging has not been opened or tampered with. The product must be accompanied by the purchase invoice or retail receipt.

Otherwise, product returns will not be accepted.

The return shipping costs not covered by our company and are borne by the customer.

IMPORTANT: As all our products are checked before being shipped to you, and in order to avoid any inconvenience, please carefully inspect the products at the time of delivery of your order.

To avoid any misunderstanding, since product returns depend on proper handling, our staff is at your disposal for any assistance you may need. το προσωπικό της εταιρείας μας θα είναι στην διάθεση σας για οποιαδήποτε βοήθεια.

NON-RETURNABLE ITEMS

Products marked as “Custom Order”, as well as products manufactured to the customer’s specific dimensions, are considered special orders and therefore cannot be returned. 

Please be very careful when measuring your dimensions.

If you are unsure about the measurements, we recommend that you contact us directly before placing your order.

RETURN PROCEDURE

To return a product, please first contact us either by email at info@home-in.gr or by phone at 801 700 7717 (local charge).

You must then complete the return form at http://home-in.gr/index.php?route=account/return/insertin order to receive an RMA number.

The return must be sent to the registered address of HOME IN, clearly marked as “RETURN”. The product will be evaluated to confirm whether it is eligible for exchange.

Return Address:

“ΗΟΜΕ ΙΝ”

Dimopoulos Petros

26th km Patras–Pyrgos

Gomosto, P.C 25200